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Video conferencing

Whereby vs Zoom

They differ on 7 of the 13 things buyers in this category actually ask about. Here is where, and what each one asks you to give up.

Whereby

$6.99/seat

Browser-only rooms with fixed links, plus an embeddable video API.

Strongest argument

Guests join in a browser with no download and no account

Biggest objection

Not built for large meetings or webinars

Participant caps are low — this is not a town-hall tool.

Zoom

$15.99/seat

The reliability benchmark for meetings, webinars and large events.

Strongest argument

Holds up on poor connections better than anything else

Biggest objection

Add-on pricing means the quoted seat price is rarely the real one

Webinar and phone add-ons are separately priced and add up quickly.

The differences that matter

Where they actually diverge

Only the rows where the two disagree. Everything they both do is listed below.

CapabilityWherebyZoom
Max participants200 people1,000 people
Webinars and eventsNoYes
Automatic transcriptsNoYes
Phone dial-inNoYes
Guests join without installingYesNo
SAML single sign-onAvailable on some tier — check which, it is usually the expensive one.NoYes
Native mobile appsNoYes

Cost

What each costs at 50 people

List price only. It ignores add-ons, seat minimums and the cost of the move itself — all of which routinely dwarf the difference below.

MeasureWherebyZoom
Headline price$6.99/seat/mo$15.99/seat/mo
Per year at 50 people$4,194$9,594
Free tierYesYes

Prices are unverified estimates — useful for comparing orders of magnitude, not for budgeting. Confirm the current figure with the vendor before you commit to anything.

Common ground

What both of them do

These will not help you choose — which is exactly why they are worth knowing about before a vendor pitches one as a differentiator.

  • RecordingYes
  • SOC 2Yes
  • EU data residencyYes
  • Self-hostableNo
  • Open sourceNo
  • Public APIYes

In full

Every pro and con, both sides

Whereby

  • Guests join in a browser with no download and no account
  • Permanent room links that clients can bookmark
  • European data residency and a genuinely embeddable API
  • Not built for large meetings or webinars
  • Fewer enterprise admin and compliance controls
  • Limited integration surface beyond calendars

Zoom

  • Holds up on poor connections better than anything else
  • Webinars and large events are a first-class product, not a bolt-on
  • Dial-in, recording and transcription all work without add-on hunting
  • Add-on pricing means the quoted seat price is rarely the real one
  • Host-seat licensing wastes money on occasional meeting hosts
  • Meeting length caps on the free tier push upgrades early

Questions

Whereby vs Zoom, answered

Whereby or Zoom — which is better?

Neither, in the abstract. Whereby suits you if guests join in a browser with no download and no account matters most; Zoom if holds up on poor connections better than anything else does. The honest trade-offs are: Whereby — Participant caps are low — this is not a town-hall tool. Zoom — Webinar and phone add-ons are separately priced and add up quickly.

Is Whereby cheaper than Zoom?

Whereby is cheaper at 50 people — $6.99/seat/mo against $15.99/seat/mo, roughly $4,194 against $9,594 a year. That gap of about $5,400 is rarely the whole story though — add-ons, seat minimums and the cost of migrating routinely outweigh it.

Can we migrate from Whereby to Zoom?

Usually yes, and the difficulty depends on history, integrations and headcount far more than on the two products. Data export quality is the thing to check first: ask both vendors what you can take with you before you commit to either. Our questionnaire produces a scoped estimate for the move.

What else should we consider besides Whereby and Zoom?

In video conferencing the other credible options are Google Meet, Jitsi Meet, Livestorm. Narrowing to two before you have written down your requirements is the most common way to end up with the wrong one.