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5 tools compared

Best email marketing software

Broadcasts, lifecycle automation, segmentation and deliverability, usually priced on list size rather than seats.

Feature matrix

What each email platform can do

Generated from the dimensions this category is compared on, so it stays true as the catalogue changes. Blank means we have not established it either way.

Capability comparison across 5 tools
CapabilityBrevoKit (ConvertKit)KlaviyoMailchimpResend
Billed onContact-based billing means you pay for subscribers who never open anything.Emails sentContacts storedContacts storedContacts storedEmails sent
AutomationSimple sequencesFull lifecycle journeysFull lifecycle journeysSimple sequencesSimple sequences
ChannelsEmail, SMSEmailEmail, SMS, PushEmail, SMSEmail
Ecommerce integrationYesNoYesYesNo
Transactional sendingYesNoYesYesYes
Marketer-usable builderYesYesYesYesNo
SAML single sign-onAvailable on some tier — check which, it is usually the expensive one.NoNoYesNoNo
SOC 2YesNoYesYesYes
EU data residencyYesNoNoNoNo
Self-hostableNoNoNoNoNo
Open sourceNoNoNoNoNo
Public APIYesYesYesYesYes
Native mobile appsNoNoNoNoNo

How to choose

The questions that actually decide a email platform

Everyone asks about price and seat count. These are the ones specific to this category — and the ones our questionnaire asks you.

  1. 01

    How large is your list?

    Under 2,000 · 2,000 to 25,000 · 25,000 to 100,000 · More than 100,000

  2. 02

    What do you actually send?

    Newsletters and broadcasts · Lifecycle and onboarding sequences · Ecommerce campaigns · Transactional email from our app

  3. 03

    Who builds the campaigns?

    Marketers, without engineering help · Marketing, with engineering for the tricky parts · Engineers, in code

The trade-offs

What each one asks you to accept

No tool here is strictly better than the others. These are the prices of admission.

Brevo

Breadth over depth — each module is capable rather than best in class.

Kit (ConvertKit)

Plain-text-first design philosophy — heavy template design is not the point.

Klaviyo

Built around ecommerce — a poor fit for B2B or content newsletters.

Mailchimp

Cost scales on total contacts, including people who never open anything.

Resend

Engineering owns email here — there is no rich marketer-facing builder.

Questions

Choosing a email platform

What is the best email platform?

There is no single best one, and any page that names one without asking about your team is guessing. The credible options are Brevo, Kit (ConvertKit), Klaviyo, Mailchimp, Resend. Which fits depends on the answers to the 3 questions this category turns on, plus your team size and budget — our questionnaire scores all 5 against them in about three minutes.

Is there a free email platform?

Brevo, Kit (ConvertKit), Klaviyo, Mailchimp, Resend all have a free tier. The limits differ sharply though — usually on history, seat count, or exactly the features that pass a security review. Check what the free tier withholds before you plan around it.

How much should we expect to pay for a email platform?

This category is not priced per seat, so headcount is the wrong unit. Costs track volume or a flat account fee instead. Model both against your own numbers before comparing vendors, because the headline prices are not like for like.

When is it worth switching email platform?

When the problem is a capability the current tool does not have — a price that scales the wrong way, a compliance control it cannot enforce, an integration that does not exist. When the problem is how your team uses the tool, a new one reproduces the same mess in a fresh interface within six months, and you will have paid for the privilege.

What should we compare email platforms on?

The dimensions that actually separate them: billed on, automation, channels, ecommerce integration, transactional sending, marketer-usable builder. Price matters, but it is rarely the thing that decides whether a tool survives contact with your team.