Close: pricing, pros and cons
Close puts the dialler, SMS and email sequences inside the CRM, so outbound reps stay in one tool all day. It is specialised, and priced accordingly.
- Price
- $49/seat/moestimate
- At 50 people
- $29,400/yr
- Free tier
- No
- Website
- close.com
Specification
What Close supports
The dimensions every CRM in our catalogue is compared on.
- Built for
- Outbound
- Forecasting
- Basic
- Dialler and SMS included
- Yes
- Marketing tools included
- No
- Custom data model
- No
- SAML single sign-on
- Yes
- SOC 2
- Yes
- EU data residency
- No
- Self-hostable
- No
- Open source
- No
- Public API
- Yes
- Native mobile apps
- Yes
The honest assessment
Close: pros and cons
Specialised for outbound sales; a poor fit for account or partner management.
What it does well
- Dialler, SMS and email sequences included rather than bolted on
- Built for high call volume — reps stay in one tool all day
- Reporting focused on activity and conversion, not vanity
What it costs you
- Expensive if you do not use the calling features
- Fewer marketing capabilities than HubSpot
- Limited fit outside a classic outbound motion
Fit
Who Close suits
Choose it if
- High-volume outbound teams making calls every day
- Companies who currently pay for a CRM and a dialler separately
Look elsewhere if
- Account management and partner teams, where the calling features go unused
- Companies needing marketing automation alongside sales
Head to head
Close compared
Direct comparisons against every other CRM we cover.
4 alternatives
Other CRMs worth a look
Everything else we cover in crm & sales, cheapest first.
Questions
Close, answered
What is Close best for?
High-volume outbound teams making calls every day. Companies who currently pay for a CRM and a dialler separately. In short: cRM with calling, SMS and sequences built in, aimed at outbound teams.
What are the downsides of Close?
Expensive if you do not use the calling features. Fewer marketing capabilities than HubSpot. Limited fit outside a classic outbound motion. The trade-off in one line: Specialised for outbound sales; a poor fit for account or partner management.
How much does Close cost?
About $49/seat/mo on its common paid tier — roughly $29,400 a year for 50 people. There is no free tier. That figure is our unverified estimate; confirm it with the vendor before budgeting.
What are the best Close alternatives?
In crm & sales the credible alternatives are Attio, HubSpot, Pipedrive, Salesforce. Which fits depends on your team size, budget and non-negotiables — our questionnaire ranks all of them against your answers in about three minutes.
Is Close worth switching away from?
Only if one of its real drawbacks is costing you something concrete. Specialised for outbound sales; a poor fit for account or partner management. If none of the downsides above describe your situation, staying is almost always cheaper than moving — a migration costs weeks, and a tool that merely annoys you is not worth them.
Prices are unverified estimates — useful for comparing orders of magnitude, not for budgeting. Confirm the current figure with the vendor before you commit to anything.
Is Close still the right call for your team?
Answer about a dozen questions and we will rank Close against every alternative in crm & sales — with the reasoning shown, and the cost of switching at your actual seat count.