Pipedrive: pricing, pros and cons
Pipedrive is pipeline-first and immediately obvious to any rep, which is why small teams actually keep it up to date. Reporting is where it runs out.
- Price
- $24/seat/moestimate
- At 50 people
- $14,400/yr
- Free tier
- No
- Website
- pipedrive.com
Specification
What Pipedrive supports
The dimensions every CRM in our catalogue is compared on.
- Built for
- Outbound, Account management
- Forecasting
- Basic
- Dialler and SMS included
- No
- Marketing tools included
- No
- Custom data model
- No
- SAML single sign-on
- Yes
- SOC 2
- Yes
- EU data residency
- Yes
- Self-hostable
- No
- Open source
- No
- Public API
- Yes
- Native mobile apps
- Yes
The honest assessment
Pipedrive: pros and cons
Reporting and forecasting are basic once you pass roughly twenty reps.
What it does well
- The visual pipeline is immediately obvious to any rep
- Cheap enough to licence a whole small team
- Set up in a day, not a quarter
What it costs you
- Outgrown by teams that need real forecasting
- Marketing features require paid add-ons
- Customisation is limited for unusual sales motions
Fit
Who Pipedrive suits
Choose it if
- Sales teams under about twenty reps who want to start this week
- Companies whose last CRM failed because nobody updated it
Look elsewhere if
- Teams needing forecasting they can defend to a board
- Companies with unusual sales motions to model
Head to head
Pipedrive compared
Direct comparisons against every other CRM we cover.
4 alternatives
Other CRMs worth a look
Everything else we cover in crm & sales, cheapest first.
Questions
Pipedrive, answered
What is Pipedrive best for?
Sales teams under about twenty reps who want to start this week. Companies whose last CRM failed because nobody updated it. In short: pipeline-first CRM that small sales teams keep up to date because it is quick.
What are the downsides of Pipedrive?
Outgrown by teams that need real forecasting. Marketing features require paid add-ons. Customisation is limited for unusual sales motions. The trade-off in one line: Reporting and forecasting are basic once you pass roughly twenty reps.
How much does Pipedrive cost?
About $24/seat/mo on its common paid tier — roughly $14,400 a year for 50 people. There is no free tier. That figure is our unverified estimate; confirm it with the vendor before budgeting.
What are the best Pipedrive alternatives?
In crm & sales the credible alternatives are Attio, Close, HubSpot, Salesforce. Which fits depends on your team size, budget and non-negotiables — our questionnaire ranks all of them against your answers in about three minutes.
Is Pipedrive worth switching away from?
Only if one of its real drawbacks is costing you something concrete. Reporting and forecasting are basic once you pass roughly twenty reps. If none of the downsides above describe your situation, staying is almost always cheaper than moving — a migration costs weeks, and a tool that merely annoys you is not worth them.
Prices are unverified estimates — useful for comparing orders of magnitude, not for budgeting. Confirm the current figure with the vendor before you commit to anything.
Is Pipedrive still the right call for your team?
Answer about a dozen questions and we will rank Pipedrive against every alternative in crm & sales — with the reasoning shown, and the cost of switching at your actual seat count.